Yes, many of our fans can be tailored to suit your space. That includes a larger diameter for bigger rooms, a different blade and rod colour combination to match your interior, or in some cases a fully custom colour. It is important to note that there is a lead time on special request orders. 

If you can’t find exactly what you’re looking for in our standard range, get in touch with us at info@selectivefans.co.za. with the fan you’re interested in and what you’d like changed, and we’ll let you know what’s possible and what it would involve.

Definitely! We offer a 2-year warranty on parts and a 3-year warranty on the DC motor.

While we’re primarily an online store, you can also find our products at select stockists across South Africa, including:

• Selective Lighting – Gqeberha
• Selective Lighting – St Francis Bay
• Third Generation – George
• Lights by Linea – Cape Town
• Glow Lighting – Plettenberg bay
• Lumenessence – Nelspruit

Interested in becoming a stockist? We’d love to hear from you – please email us at info@selectivefans.co.za.

A qualified electrician will be able to install your fan, ceiling fans are hardwired to your home’s electrical supply, so this isn’t a DIY job. Full step-by-step instructions are included in the box for your electrician to follow.

There are two different down rod lengths in the box, 12cm and 25cm. Depending on the height of your ceiling, you can choose which rod will best suit your room. The ceiling fans need 2.3m to clear, and we have additional longer rods up to 3m.

We offer free delivery within South Africa on any order over R5,000. Below that threshold, a delivery charge applies,  you’ll see the exact cost at checkout before you pay.

A few things that don’t qualify for free delivery, even above R5,000: orders placed with a trade discount, orders on sale items, and orders shipped outside South Africa (see International Orders below).

Trade discount orders don’t qualify for free delivery, and delivery within South Africa will incur a charge on these orders.

If you’d rather not pay for delivery, you have two fee-free options: collect your order from our Cape Town location, or arrange your own courier to collect it from us. Either way, there are no hidden or additional charges on local deliveries, what you’re quoted is what you pay.

Once your order is placed, we process it within 1–2 business days. Once it’s on its way, you’ll get a confirmation email with your tracking information so you can follow its progress.

Actual delivery time from there depends on your location which will be communicated accordingly. 

We ship internationally. Because international shipping costs vary by destination, we quote these separately rather than showing a flat rate at checkout, get in touch with us directly and we’ll arrange it.

You have two options: collect your order from our Cape Town location, or let us arrange shipping on your behalf. Either way, any import taxes and levies charged in your country are for your account, not ours.

We want you to be 100% satisfied with your order, so if you need any changes, wrong colour, wrong quantity, a different address -contact us as soon as possible and we’ll do our best to update it.